For most of us, buying stuff online is a great way to get access to a wide range of goods at better prices than we previously had access to. When it comes to items for personal use, such as medical supplies though, we are a little more hesitant. And there is a good reason for that – there are a lot of crooks out there online selling substandard and potentially dangerous goods. You can still buy medications online with confidence, however, it just takes a little bit of care.
The first step is to really carefully vet any site that you are considering dealing with.
Check out what the small print is in regards product shortages, etc. In some companies, the practise is to replace the advertised brand with one that has a like value but is not the same product at all – the active ingredient is normally the same but they may use cheaper fillers, for example and this could be an issue for you – what if you react negatively to the fillers. Anyway, this is poor customer service – you do not get what you are ordering. Another way of decreasing costs is to use less active ingredients, etc.
Make sure that you are actually getting what you are paying for to be on the safe side. You should know that there are two basic types on online medical supply companies – companies that sell there own products and companies that act as affiliates.
It is better to deal with the former than the latter – the client service tends to be better and you tend to have more means to redress problems than is the case in latter. What could happen in the second instance is that you are passed from one company to the other – with neither actually sorting the problem out for you. This is not the ideal state of affairs to be in at all. It can also cause problems when it comes to getting a refund or replacement product.
If on the other hand, you are working with a company that is actually manufacturing the product, there is a lot of advantages for you. They want to maintain a good reputation and will want you to be happy so that you use their services again. An affiliate is not necessarily interested in how good the product is but more in the amount of money that they stand to make. Leave the affiliate alone.